41000 Privacy Policy — User Data Protection
This Privacy Policy explains how the 41000 platform collects, uses, stores and protects users' personal information. We are committed to keeping your privacy protected at all times. Effective date: 1 January 2026.
1. Information We Collect
41000 collects several categories of information from users to keep our services running smoothly, process transactions, and meet security requirements. The categories of information collected are as follows:
- Account information: Full name, email address, phone number, date of birth and encrypted password collected during the registration process.
- Identity verification information: A copy of the Malaysian identity card or passport requested during the account verification process or prior to fund withdrawal.
- Payment information: Details of deposit and withdrawal transactions in MYR (RM), including bank name, last digits of account number and transaction records. Full account numbers are not stored in their entirety in our system.
- Device and browser information: Your IP address, device type, operating system, browser type and language settings are collected automatically when you access the platform.
- Usage data: Gaming activity records, login and logout timestamps, game preferences, betting history and interactions with platform features.
- Cookies: Session data and user preferences stored in your browser to improve your experience.
Data Type Summary
2. Purpose of Data Use & Cookies
Why We Collect This Data
Information collected by the 41000 platform is used for the following purposes:
- Processing account registration, login and user identity verification
- Processing deposits and withdrawals in MYR securely
- Providing gaming services, managing account balances, and maintaining betting records
- Preventing fraud, money laundering and unauthorised access
- Sending account-related notifications, promotions and service updates
- Complying with applicable legal and regulatory requirements
- Improving platform functionality and user experience
Cookies & Tracking
41000 uses cookies and similar tracking technologies to enhance platform functionality and the user experience. Cookies allow the platform to remember your language preferences, maintain login sessions and analyse usage patterns on an aggregate basis.
You can manage cookie settings through your browser. However, disabling certain cookies may affect the functionality of some platform features. Third-party cookies used for analytics will not be shared with other parties for marketing purposes without your consent.
3. Data Storage, Security & Information Sharing
Storage & Security: All user data is stored on servers protected with industry-standard encryption. 41000 employs multiple security layers including SSL/TLS encryption for all data communications, strict access controls and continuous system monitoring to detect any suspicious activity.
Personal and financial information is retained for as long as your account remains active, and for a specified period after account closure to meet legal and audit requirements. Passwords are stored in hashed form and cannot be accessed in their original form by any platform staff.
Third-Party Sharing: 41000 does not sell or rent users' personal information to any third party for marketing purposes. Information is only shared in the following circumstances:
- With trusted payment service providers to process transactions in MYR
- With relevant authorities when required by law or court order
- With technical service providers involved in platform operations, subject to strict confidentiality agreements
- In the event of a business merger or acquisition, where users will be notified in advance
4. User Rights Over Personal Data
As a 41000 platform user, you have several rights regarding your personal data that we fully respect:
You have the right to request a copy of the personal information we hold about you. Requests can be submitted via the support email.
If your information is inaccurate or out of date, you can request a correction through your account settings or by contacting customer support.
You may request deletion of your personal data after account closure, subject to applicable legal retention requirements.
To exercise any of the rights above, please contact the 41000 support team at [email protected] with a detailed description of your request. We will process your request within a reasonable timeframe in accordance with applicable legal provisions.
5. Policy Changes & How to Contact Us
41000 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our privacy practices, legal requirements or new service features. Users will be notified of any material changes via an in-platform notice or registered email at least seven days before the changes take effect.
Users are encouraged to check this page periodically to stay informed about how we protect your information. Continued use of the platform after any policy changes is considered acceptance of the updated policy.
If you have any questions, concerns or complaints regarding your data privacy on the 41000 platform, please contact our team:
[email protected] — we will respond within 24–48 hours
Refer to the section FAQ for prompt assistance with account and privacy matters
Related Policy Links
Your Privacy Is Our Priority
41000 takes your data protection seriously. Register with confidence or log in to continue your safe and secure gaming experience.